The U.S. Department of Defense released on February 26, 2010 its official new media and social media policy. The Directive-Type Memorandum 09-026, which is effective immediately, states that DoD employees (including U.S. Army, Air Force, Navy, and Marines) can use and participate in new media and social networking sites like Twitter, Facebook, YouTube, blogs, and forums.
Last year, David Meerman Scott interviewed Roxie Merritt, Director of New Media Operations at the Office of the Secretary of Defense for Public Affairs in the DoD (the top social media person at the DoD) and told him about the need for this policy: “It’s not about controlling the message any more. It’s about giving people as much information and resources and facts as they can.”
Many large and small companies block employee access to YouTube, Facebook, and other social networking sites (David Meerman Scott’s guestimate is 25% US corporations). Some of the mentioned reasons are:
- Drain to productivity
- Security issue within the company computer systems
- People may harm the company brand should employees reveal too much information
- Bandwidth
With some three million employees, the DoD is one of the largest organizations in the world. And in fact, I hardly can think of any other organization to which security and information leaks could be more crucial. If the DoD can, so can any organization.


